Cindy
May
Mangum
19838 140th Ave SE Renton, WA US 98058-7722
Software Test Engineer
Home Phone: (253) 638-8262 Cell Phone:(425)221-5564
cmangum@hotmail.com
Professional Summary:
- 13 years experience in the technical industry with 5 years specializing in Software Testing, building Software Team teams and setting up lab environments for user testing.
Positions have
included Software Test Engineer, Test Lead, Customer Service Specialist and Documentation
Specialist. Test
experience includes SQA on an NT platform. Experienced in MS-Office, Access, and Visual
C++. Experience includes
10 years in nursing.
Technical Skill Summary:
- Operating Systems:
NT 4.0, NT 3.5, Windows 95, Windows 98, Windows2000, Whistler, DOS
Databases:
Access, Dbase4
Test Tools and Types:
SQA, commscript, silk, pop tool, unit testing, system, functional, integration, performance,
end user, ad hoc,
regression, stress, benchmark, reliability and white box testing
Web Tools (on my own):
MS Picture It, Adobe PhotoShop, Corel Draw, HTML, Front Page
Office Tools:
MS-Office, Word, Excel, PowerPoint
Educational Background:
- Northwest College, General Studies, Seattle, WA - 1988 - 1989.
General Studies - Education Portland Community College, Portland, OR. 1991.
Professional Education:
- Bellevue Community College- Applications developer -2002 - 2003
• Mastering VB Fundamentals • Mastering VB Development • C • C++ • XML • C# • Java
• Microsoft 70-176: Designing & Implementing Desktop Applications with Microsoft VB 6.0
• Sun Certified Programmer for Java 2 exam #310-025 • XML certification
U.S. Army - Nursing Training
Elliot Bookkeeping School - Accounting
Professional Experience:
- Hall Kinion - Bellevue, WA -
Alstom Esca - September 2000 to March 2002
Started a software test department where none existed before. Learned the Power software system with the regulations and needs there of. Developed test plans to test each software release. Set up the databases, SQL, and client machine with the release of each product from the developers. Met with developers, before and after each release, to design a test plan and to evaluate the results during and after each release. Technology to be included in the test included solutions to the enterprise database systems (relational and object oriented), real=time control database systems, communications and server-side component technology (Enterprise, JavaBeans, CORBA Components, Microsoft COM+), as well as messaging technologies and Web communications (http, XML, etc)
- Volt Services - Redmond, WA -
Microsoft Corp. - April 2000 to September 2000
Tester for internet communities site. Set up and ran automated and manual test scripts.
Recorded and regressed
bugs. Set up various operating systems Windows 2000, 98, 95, NT to include ie 4.7, 5.0,
5.1, 5.5, Netscape,
Also ran tests on MAC.
Consultant at Sierra-on-line -
Bellevue, WA June 1999 to Feb
2000
SQA Testing Consultant
As a Tester, tested software for home product and graphic software programs. Set up the
operating systems, ran
programs and recorded bugs. Executed tests on Windows NT 4.0, Windows 95, Windows 98
Tested software through
internet.
Independent Consultant at SensiTech,Inc. - Boston, MA
January 1998 to March 1999
SQA Testing Consultant
As a Tester, tested software for temperature recording devices and monitors. Set up the
operating systems, ran
programs and recorded bugs. Executed tests on Windows NT 4.0, 3.51, Windows 95, Windows 98,
Windows 3.x and DOS.
Ran the complete test cycle. Executed test plans. Documented bugs to a proprietary
database. Worked closely with
development to define and regress bugs. Reviewed user documentation for accuracy. As
programs were corrected, ran
regression tests to determine pass/fail. Performed Y2K testing on the software. Ran tests
on all final versions
of the products.
As a Tester, set up the operating systems and tested the foreign language versions of the
software. Foreign
language version testing included NT 3.5 in French, Spanish, German and Dutch. Used the SQA
Testing tool set. Used
SQA, MS-Office, NT 4.0, NT 3.51, Windows 95, Windows 98, Windows 3.x, DOS
Siemens Medical Systems - Danvers, MA March 1991 to November 1997
Customer Service Specialist
As a Customer Service Specialist, set up and ran DB/2 and DBASE programs to track customer
repairs. Worked with
vendors to improve reliability of parts. Worked with vendors and internal customers to gain
FDA approval. Entered
data into the database. Determined customer invoice amounts and products. Worked closely
with engineering to
improve quality of products shipped.
Used Access, Word, DB/2, ASK MAN/MAN, DOS
Other Professional Experience:
- STC Submarine Systems - Portland, OR January 1987 to January 1991
Line Operator
Operated the package insertion line, cladding and molding machines. Duties included welding
copper tape together,
line preparation, machine adjustment, slicing of optical fibers and the assembly of cable
joints. Required
precision work and great attention to detail. Wrote line-operating procedures.
U.S. Army and Private Industry - Various locations September 1979 - January 1987
Nurse
Patient care specialist
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